Frequently Asked Questions

How can we help?

General Questions

  • Are Face Masks Required? What measures have you taken regarding Covid -19?

  • Where are the free pictures from my tour?

  • What if I have to cancel, arrive late or do not meet rider age or weight requirements ?

  • Are tours cancelled due to weather?

  • What days are you open?

  • Are reservations required?

  • How do I get to Fisherman's Wharf or Golden Gate Park?

  • Where do I park?

  • Can I arrange for a private VIP event?

  • What about restrooms?

  • What should I wear?

  • Are guide gratuities included in the tour price?

  • Is there a security deposit for any damages?

  • How do i schedule interviews, media visits, or FAM tour?

Segway Tours FAQ

  • Who can ride a Segway? What are Rider Requirements?

  • How do I learn to ride a Segway?

  • What is a Segway and how does it work?

  • Can I test drive a Segway for 5 minutes?

  • What are the Segway tour routes?

  • How long, fast, and far can I ride a Segway?

  • How long are the Segway tours? Can I ride and take photos?

  • Can I rent a Segway?

Electric Scooter Tours FAQ

  • Who Can Ride an Electric Scooter? Rider Requirements

  • How Do I Learn to Ride a Electric Scooter?

  • How Long, Fast and Far Can I Ride?

  • Do Your Tours Go To OR Ride Over the Golden Gate Bridge?

  • What Model and Type of Scooters Do You Use?