Frequently Asked Questions

How can we help?

General Questions

  • Where are the free pictures from my Segway tour?

  • What days are you open?

  • How do I get to Fisherman's Wharf or Golden Gate Park?

  • Where do I park?

  • What about restrooms?

  • Are Face Masks Required? What measures have you taken regarding Covid -19?

  • What should I wear?

  • Can I arrange for a private VIP event?

  • How do I schedule interviews, media visits, or FAM tour?

Segway Tours FAQ

  • Who can ride a Segway? What are Rider Requirements?

  • How do I learn to ride a Segway?

  • What is a Segway and how does it work?

  • What if I have to cancel, arrive late or do not meet the Segway rider age or weight requirements ?

  • Can I test drive a Segway for 5 minutes?

  • What are the Segway tour routes?

  • How long, fast, and far can I ride a Segway?

  • How long are the Segway tours? Can I ride and take photos?

  • Can I rent a Segway?

  • Is there a security deposit for any Segway damages?

  • Are Segway tours cancelled due to weather?

  • Are reservations required for Segway Tours?

  • Are Tour Guide Gratuites / Tips included in the tour price?

Electric Scooter GPS Guided Rentals FAQ

  • What do I need to rent a GoRide Scooter?

  • Who Can Ride an Electric Scooter? Rider Requirements

  • How Long, Fast and Far Can I Ride?

  • How Do I Learn to Ride a Electric Scooter?

  • Can I ride on the Golden Gate Bridge sidewalks?

  • What Model and Type of Scooters Do You Use?

  • Where can I ride? Do I have to stay on Tour Route?

  • What If I arrive back late?

  • What happens if I damage the scooter?

  • How long does a tour loop take?

  • Can children ride on the scooter with an adult?

  • Do you require a deposit for Scooter rentals?

  • Are Scooters available for Corporate Outings, Team Building and Group Activities?

  • What if it rains on the day of my booking?

  • Why GoRide Electric Scooters?