All first time customers are required to take a 45-50 minute on board training session to ensure a safe and enjoyable experience. Training time is part of the overall tour time. During the busy summer season training time may be slightly longer. Riders are trained on safe Segway operation, emergency stops, safety cone course and our "Share the Road" policy. Training includes a 9 minute safety video. All riders are required to wear a helmet and bright colored reflective safety vest.